In accordance with Ukrainian law, perfume and cosmetic products of proper quality are not eligible for exchange or return.
Please carefully check the selected product, its characteristics, size/volume, and other details before placing your order.
If you receive a defective or damaged product, or an item that does not match your order, please contact us as soon as possible after receiving it. To review your request, we may ask you to provide photos or a video of the product and its packaging.
Each such case is reviewed individually in accordance with applicable Ukrainian law.